Sheraton Grand Hangzhou Wetland Park Resort, Hangzhou | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

1 Westbrook Resort, Zijingang Road, Hangzhou, China, 310030

Sheraton Grand Hangzhou Wetland Park Resort overlooks China's Xixi National Wetland Preservation Area, featuring an indoor pool, spa facilities, and 15 meeting rooms with French windows.

Wetland View Accommodations

380 air-conditioned rooms include iPod docking stations, LCD TVs, and laptop-friendly workspaces. Each Sheraton accommodation features a private balcony with Xixi Wetland views, deep soaking tubs, and rainfall showerheads.

Garden View Dining

Three onsite restaurants serve diverse cuisine options. Satine delivers French dining, while Feast Restaurant offers Asian and international dishes with garden views and al fresco seating.

Wellness and Recreation

Shine Spa for Sheraton provides massages, facials, and body treatments. The resort includes an outdoor tennis court, 24-hour fitness center, and sauna.

Transport and Shopping

Located 25 miles from Hangzhou Xiaoshan International Airport and 8 miles from Hangzhou city center. The property operates a free shuttle service and includes an onsite shopping mall.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

3 persons

485 sq. feet

Bed options:

2 Double beds

Garden view

Shower

Bathtub

room details

Check Prices

Superior King Room

Max:

3 persons

485 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Bathtub

room details

Check Prices

Double Room

Max:

2 persons

485 sq. feet

Bed options:

2 Double beds

Garden view

Shower

Bathtub

room details

Check Prices

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Available transportation options

City Center

Hangzhou 3.7 mi

Airports

Hangzhou Xiaoshan International (HGH) 23.7 mi

Train

Hangzhou Railway Station 6.0 mi

Metro stations

Fengtan Road 1.5 mi

Wenxin 1.7 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Experience

I thoroughly enjoyed the breakfast and buffet lunch at the Sheraton Grand Hangzhou Wetland Park Resort. The food was not only delicious but also offered a great variety. Each morning felt like a feast, setting a good tone for my day. The dining options truly catered to every taste!

Edward2020. USA, 2024-02-15Read full review on

Excellent Business Support

The business facilities were really good! While staying here for work, I was assisted by Antony who helped to organize a meeting room on short notice. It was incredibly convenient and made our business discussions seamless, allowing us to focus on what mattered most.

MatthewB2024. UK, 2024-03-21Read full review on

Relaxing Leisure Amenities

The leisure amenities at this resort offered a relaxing escape. I particularly enjoyed the Club Lounge, where I could unwind after a busy day. The atmosphere was tranquil, and I appreciated having a great space to enjoy drinks and light snacks.

ClydeUSA. USA, 2024-05-05Read full review on

Spacious and Modern Rooms

My room was stunning, featuring high ceilings and a lovely balcony with a view of the courtyard. I really loved the modern style, with an open-plan bathroom that gave a spacious feel. It was a perfect space to relax at the end of the day.

Billharvey. Canada, 2024-04-10Read full review on

What’s included

General

No smoking on site
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
ATM/Cash machine
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Hiking
Cycling
Badminton
Sports trainer

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant

Business

Business center
Meeting/ Banquet facilities

Children

Cribs
Children's buffet
Children's play area
Kids club

Spa & Leisure

Indoor swimming pool
Live entertainment
Garden area
Spa & wellness center
Sauna
Steam room
Jacuzzi
Massage

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries

Self-catering

Electric kettle

Media

In-room computer
AM/FM alarm clock

Room decor

Carpeted floor

Location

1 Westbrook Resort, Zijingang Road, Hangzhou, China, 310030

Map view

1 Westbrook Resort, Zijingang Road, Hangzhou, China, 310030

City landmarks

West Lake Scenic

West Lake

3.9 mi

No.1 Fayun Alley

Lingyin Temple

2.0 mi

Shenyang Hagen Wax Museum

3500 ft

No.21 Zijingang Road

XiXi TianTang JingPin ShangYeJie

2400 ft

Zhoujia Village

Xixi Wetland Park

1.9 mi

Tianmushan Rd

National Wetland Museum of China

3500 ft

Xixi Wetland

1.5 mi

Shopping Area

West Plaza Shopping Center

5300 ft

Cai Shenmiao

1.1 mi

Xixi National Wetland Park

HangZhou XiXi ShuiHu WenHua ZhanShiGuan

1.1 mi

University

Zhejiang University

1.8 mi

Lingxi South Road

Fei Lai Feng

2.1 mi

Hangzhou Dianzi University Information Engineering School

1.3 mi

Parks

Xixi National Wetland Park

1.6 mi

Tian Xia No. 1 Caishen Temple

1.4 mi

Behind Lingyin Temple

The Northern Peak

1.7 mi

Zhejiang University Yuquan Campus

1.6 mi

No.402 Tianmushan Road

National Wetland Museum

1.7 mi

Daxiong Hall

1.8 mi

Xihu

Lingfeng Tanmei

1.8 mi

Yongfu Temple

1.9 mi

Garden

Hangzhou Botanical Garden

2.2 mi

Yellow Dragon Stadium

2.4 mi

Two Peaks Piercing the Clouds

2.0 mi

Banana music club

2.0 mi

ZheJiang DaXue YuQuan XiaoQu TuMu KeJiGuan

2.0 mi

Shopping Area

Amethyst department store business Center

2.0 mi

Nearby

No.21 Zijingang Road

XiXi TianTang JingPin ShangYeJie

400 ft

Restaurants

Grandma's Home

2100 ft

XiHuQu ZiJing HuaLu 2Hao LianHeDaSha b Zuo 2Lou

Reviews and Ratings

Feedback from previous guests about their experience.

72%

enjoyed the hotel and would happily return

Stunning natural surroundings

Exceptional service

Isolated location

Irregular spa hours

7.2/10

Very good

Rooms

7.4

Location

7.2

Service

8.2

Dining

6.6

Sidney

United States of America, February 2025

8.4/10

I had a wonderful stay at Sheraton Grand Hangzhou Wetland Park Resort. The classic Chinese elegance of the property and the spacious, comfortable rooms made it a perfect getaway. However, the location is quite far from downtown Hangzhou and the famous West Lake, which might be a downside for some. The service and the unique dining experience at the buffet were highlights for me.

Rooms

9.0

The rooms were spacious and beautifully furnished. I genuinely appreciated the balcony facing the inner court and the small lake. Although the bathroom wasn't fully separated, it was tidy and overall a comfortable space.

Service

10.0

The service was outstanding! The staff, particularly Katherine in the club lounge, were incredibly helpful and attentive. They made my stay memorable.

Location

7.0

While the resort is set in a tranquil wetland area, it's a bit far from Hangzhou city and its attractions. However, it’s close to the new tech zone, which is convenient for business trips.

Dining

8.0

The dining experience offered a fantastic buffet with a wide selection. The food was delicious, but I felt some items were not quite up to the standards of other luxury hotels I've visited.

Facilities

8.0

The facilities were impressive, with a lovely spa (even though the hours were a bit irregular) and pools set in a serene landscape.

Stunning natural surroundings

Isolated location

Charles

United States of America, January 2025

6.0/10

I had a pleasant and surprising stay at the hotel, with a unique location near Xixi Wetland that provided a serene environment perfect for relaxation. The staff, especially Sissy, were impressive with their professionalism and warmth. However, some issues with the facilities, including intermittent air conditioning and confusing room access, detracted from the experience.

Rooms

7.0

The room I stayed in was modern and spacious with high ceilings, but it felt a bit dark due to several non-functional lights. The exposed bathtub was interesting, and I enjoyed the view of the entry driveway.

Service

5.0

The service I received was mostly commendable, especially my quick check-in at the lounge thanks to the helpful staff. However, there were significant concerns during a false emergency evacuation that highlighted some lapses in emergency preparedness.

Location

8.0

The hotel is located near the beautiful wetlands of Hangzhou, providing great access to nature, though it's a bit far from the city center and major attractions.

Dining

6.0

Dining options were decent but felt a bit lacking compared to other hotels. The breakfast variety was average, which was disappointing for a property of this caliber.

Facilities

5.0

The fitness center was well-equipped, but my overall experience was marred by the locked emergency exits during the false alarm, showcasing issues with safety protocols.

Paul

United States of America, January 2025

6.4/10

My stay at the hotel was a mix of positive and negative experiences. The unique setting near the Xixi Wetland offered a tranquil escape, and the staff was genuinely warm and professional, which made a big difference in my stay. However, navigating the hotel was a bit of a hassle, and the room had several maintenance issues. Overall, it's a nice place, but some improvements could elevate the experience significantly.

Rooms

6.0

I was given a room with high ceilings and a modern feel, but unfortunately, there were several lights that didn't work, making it rather dark. The view wasn't great either, facing the entry driveway.

Service

7.0

The service was decent, with the staff trying their best to accommodate me, especially at check-in. However, I noticed that not all staff seemed fully qualified or trained for the hospitality environment.

Location

6.0

The hotel is situated in a lovely park, providing a serene atmosphere, but it's not very close to the city center or main attractions, and a bit far from Hangzhou's famous Lake.

Dining

5.0

Breakfast at the lounge was average; it lacked options and wasn't complimentary for Gold members. This was a bit disappointing compared to what I've experienced at other hotels.

Facilities

8.0

The fitness center was a highlight with plenty of modern equipment, which I really appreciated during my stay.

Beautiful park setting

Poor room maintenance

Robert

United States of America, December 2024

7.8/10

Staying at this hotel felt like returning home, and the staff made my long stay much easier with their exceptional support. The rooms were spacious but had an unusual bathroom setup that took some getting used to. Being right by the Xixi Wetland Park was fantastic for nature lovers, though I wished for a more generous food selection in the Club lounge. Overall, it was a comfortable experience with some minor quirks, making it a good value for a long stay.

Rooms

7.0

The room I stayed in was spacious and clean, but the bathroom layout was a bit odd, as it opened directly into the room. This setup made privacy a challenge, but the size of the room was great.

Service

9.0

The staff were exceptionally helpful and kind, especially at the concierge. They assisted with everything from luggage to tourist information, which made my stay much smoother.

Location

8.0

The hotel is located right by Xixi Wetland Park, providing a serene natural environment, though it's slightly removed from the city center. This makes it a great getaway for families or couples looking to relax.

Dining

7.0

Dining was quite nice with a wide variety of food, though I found the options at the Club lounge could be more generous. Still, the outdoor balcony was a lovely spot to enjoy a meal.

Facilities

8.0

The facilities were well-maintained and added to the pleasant stay. The outdoor areas were particularly great for unwinding.

Liz

United States of America, December 2024

8.0/10

Staying at Sheraton Wetland Park was a delightful experience overall. The customer service was exceptional, particularly with Febre from the concierge who assisted us with complex logistics. The atmosphere was relaxing and the hotel facilities were nice, though the breakfast selection was primarily Chinese and not as varied as I hoped. The location is beautiful but a bit far from the more touristy areas of Hangzhou. I definitely appreciate the spacious and clean rooms, even if the lighting could use some improvement.

Rooms

8.0

The room was very clean and spacious with a lovely courtyard view, although the lighting felt a bit dim.

Service

10.0

The service was outstanding, with staff being very helpful and communicative. Febre went above and beyond to assist with our needs.

Location

7.0

The hotel sits in a picturesque area near the Wetland, offering a nice escape, but it is somewhat remote from the main attractions in Hangzhou.

Dining

7.0

While the breakfast offered a decent variety of choices, the options leaned heavily towards Chinese cuisine, which might not suit everyone's taste.